Our Commitment to Privacy
We Do Not Share Your Information
Your information on this site is only collected for IBIC and not for any other party.
The Information We Collect:
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, etc.) when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, social media user name, credit card information, birth date, gender, occupation, personal interests, and other information. We may collect information about your physical location. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
This notice applies to all information collected or submitted on the IBIC website. On some pages, you can order products, make requests, and register to receive materials & information. The types of personal information collected at these pages are:
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a product or part online and want it sent directly to another recipient, you will need to submit the recipient's address. In other instances, you might be asked to refer-a-friend to offer information to anyone making an inquiry and requesting info about our products. In these circumstances, the types of personal information collected are:
The Way We Use Information:
We use your contact information to provide you with the services you request as well as for analytical and marketing purposes, such as
- confirming, sending, and tracking your order, subscription, or registration;
- communicating with you about your order, subscription, or registration;
- analyzing preferences, trends, and statistics;
- informing you of our new products, services, and offers; and
- providing you with other information from and about Williams-Sonoma, Inc. Brands, including personalized marketing communications.
We contact you only in ways compatible with your communications choices. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.
We do not require visitors to accept cookies in order to use our site.
Information automatically collected by our Sites
Our servers may use log files to automatically collect certain non-personally identifying information, such as your computer's IP address, the type of browser in use, and pages viewed, when you visit our Sites. We use this information to understand how visitors navigate through our Sites, to enhance your experience while using our Sites, and to make the materials we post as valuable to visitors as possible. We do not link this information to personally identifiable information.
Links to Other Web Sites
On occasion we may make available to our users & visitors, downloadable software. Where our site includes links to other web sites whose privacy practices may differ from those of IBIC, your information would be subject to their privacy statements. IBIC's privacy statement does not apply to information you may submit to those sites. We encourage you to carefully read the privacy statement of any web site you visit.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Providing security for the personal information you submit via our Site is a top priority for IBIC. We use Secure Socket Layer (SSL) encryption for information you may send electronically. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personal information online. We take commercially reasonable steps to provide security for your information once we receive it.
Our Commitment to Children's Privacy
IBIC take special care to protect the safety and privacy of children. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13.
Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the Internet.
How You Can Access or Correct Your Personal Information
You can access all your personally identifiable information that we collect online and maintain it by accessing your account via your online personal account. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error via telephone, email or postal mail sent to the following address:
2615 Pacific Coast Hwy, Suite 105
Hermosa Beach, CA 90254
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Changes to this Privacy Statement
If we change this privacy statement in ways that affect the personally identifying information we have collected through our site, we will post those changes in this space and advise you of choices you may have as a result of those changes. In as much as an email address has been provided, we would also send notification via email. We will also post a notice on our home page that this privacy statement has changed.
Should you feel that IBIC has not complied with this privacy statement, or you have other questions or concerns about these privacy policies, please submit your concerns to us at [email protected].